Frequently Asked Questions


Q: can I Send a letter to a friend?

All of our letters can be sent to a friend. Browse our letters and when you find one you like, click the “Send a Letter” button. You will be asked to provide the recipient’s information. After you provide the required information and complete checkout, we will put your letter together and send it to your friend.

Q: Can I send a letter to myself?

Yes, many of our letters are purchased by customers sending to themselves. When asked for the recipient’s information, simply provide your own. You can even write a custom message to yourself!

Q: Can I buy a letter with a blank envelope and stationery?

Yes, browse our blank letter options and we’ll ship the letters directly to you so you can send at your own convenience.

Q: Can I send multiple letters in one order?

Yes, after saving the details for a letter, you will be redirected to your shopping cart. From there you can edit the details of that letter or continue browsing and saving letters for additional recipients. When you are done saving letters, you can review them on the cart page and proceed to checkout to complete your order.

If you would like to do a mass mailing or purchase a large quantity of blank letters, please email us.

Q: Do you ship outside the US & Canada?

Yes, however, there are additional costs and we handle these orders personally. Please email us to discuss the details of your order.

Q: How long do Posted letters take to arrive?

We send all letters via USPS First Class Mail. Letters shipped within the US should arrive within 3-7 days. Letters shipped outside of the US should arrive within 7-21 days, depending on the country. If your letter has not been received, please email us.

If you are buying blank letters, you have the option to ship via USPS First Class Package (3-5 days) or USPS Priority Mail (1-3 days).

Q: I have a question about my order. How can I contact you?

Please click here to send us an email. We respond to customer emails within 1 business day.

Q: Can I send the posted team a letter?

Yes, we love to receive mail! Please send letters to the following address:

P.O. Box 51003
Kalamazoo, MI 49005


Premium letters,
mailed for you.

Pick a letter, customize it, and we’ll mail it for you.